Microsoft Dynamics 365, fitted to how you work.
Every Dynamics 365 app, and the Power Platform around it. We implement what earns back its license cost, and we'll tell you when a standard feature beats a customization.
Dynamics 365 implementation
Every Dynamics 365 app, set up around how your business actually runs: Sales, Customer Service, Field Service, Customer Insights, Finance, Supply Chain Management, Business Central, Project Operations, Commerce and Human Resources. We start from the process, not the feature list, and use standard features wherever they do the job.
YOU GET: A configured environment, the process maps it was built from, trained users, and a go-live plan with a rollback point.
Migration and
upgrades
Moving onto Dynamics 365 from Dynamics AX, NAV, GP or on-premises CRM, or from another CRM or ERP entirely. The data is usually the hard part, so we treat it as the main job rather than the last step.
YOU GET: A migration plan, cleaned and mapped data, reconciliation reports that show nothing was lost, and a cutover plan.
Customization and Power Platform
Where standard features stop: Power Apps, Power Automate flows, Power BI reports, Dataverse models, plugins, and extensions in X++ for Finance and Operations or AL for Business Central. Built to survive Microsoft's twice-yearly release waves.
YOU GET: The source, deployed as managed solutions through a pipeline, with documentation your team can maintain.
Integration
Dynamics 365 connected to the rest of your stack: e-commerce, banking, warehouse, payroll, legacy systems and data platforms, through Dataverse APIs, dual-write, Azure integration services or event-driven connectors.
YOU GET: The integrations, monitoring that alerts you before a sync silently fails, and a map of what data flows where.
Copilot and AI in Dynamics 365
Copilot configured for your teams, agents built in Copilot Studio, and custom AI that works on your Dynamics data, such as forecasting, lead scoring or document extraction, inside your own tenant.
YOU GET: The configured Copilot features or agents, the logic behind them, and a measured before-and-after on the task they were meant to speed up.
Support, optimization and licensing
Keeping Dynamics 365 healthy after go-live: support, performance tuning, testing each release wave before it lands, and a review of what you pay for. Licenses are often the largest line item, and it's common to pay for a higher plan than the work needs.
YOU GET: Support with agreed response times, a tested update process, and a license review with the savings it finds.